👋 Hey, I'm Jessie
Organization is my love language and checklists are my favorite form of communication. Listening is my first instinct with a chaser of curiosity. I generally tend to speak up and out after internally processing as many sides of a problem as I can.
I've called Brooklyn, New York my home for the past 10 years and continue to love the vibe and comfort it has offered me. I can frequently be found in my living room listening to records while drinking a cup of coffee or a cocktail with my husband and floor dragon (AKA dog).
Design Skills
Wireframing
User-Centered Design
Low-Fi to High-Fi Mockups
User Research
Usability Testing
Prototyping in Figma
Design System Building
Mentorship & Coaching
Favorite Tools
Figma
Figjam
Usertesting.com
Google Suite
Trello
Jira & Confluence
The Journey
2023 — Present
New York, NY
BentoBox
Senior Product Designer
Passionately solving problems for small businesses, I currently help empower restaurants to succeed in their mission of hospitality. I work on the Customer Experience product team to deliver seamless end-user experiences for restaurant websites within BentoBox's CMS. I collaborate closely with the design team and engineers to contribute to the growth of our MUI design system that is used across multiple platforms and product domains. To deliver small wins, I collaborate with my PM and engineers to diagnose common user pain-points in order to create small meaningful improvements that lead to increasing retention values.
2022 — 2023
New York, NY
Clair
Senior Product Designer
Inspired to work on a product that creates solutions for the majority of America’s work force, I aimed to create solutions that improve user on-boarding in an effort to convey a clear message and experience that increases user conversion. While implementing new branding standards for a product re-skin, I had the opportunity to manage, organize, and grow my third design system. As a leader, I managed product design initiatives across the design team that increased productivity, ownership, and collaboration.
2019 — 2022
New York, NY
CITYROW
Lead Product Designer
As the only designer at an early stage fitness start-up, I worked closely with cross functional teams to solve user problems for customers on the e-commerce website team as well as subscribers on the iOS and Android mobile app team. While redesigning the mobile app to account for a new feature product platform, I organized, constructed, and implemented my second design system to unify designs across multiple platforms and teams. In addition to the responsibilities associated with the UX/UI design of the app and website, I conducted user interviews and testing to manage feedback on a release basis.
2017 — 2020
New York, NY
A+E Networks
Product Designer > Sr. Product Designer
Enthusiastic about my budding new career path, I grew as a product designer by collaborating with researchers, developers, and product managers to solve user problems within the Ad Based Video On-Demand (AVOD) team to increase retention across multiple platforms for multiple television brands. As a team, I partnered with another designer to create our first design system that was used by multiple teams to unify UI design across various platforms and television brands.
2016 — 2017
New York, NY
Paintzen
UX/UI Designer
Being my first product role, I gained experience by user testing, prototyping, and implementing designs to solve user problems within the on-boarding purchase flow to reduce churn and increase conversion.
2014 — 2016
New York, NY
Array Architects
Associate Graphic Designer
With an enthusiastic interest in architecture, I created compelling
presentation decks for client interviews and collaborated with the marketing team to create collateral across multiple media platforms.